Integration Solutions Team Lead
Why Graphite?
Graphite is revolutionizing how businesses do business. We’ve launched a supplier information network with over 100,000 suppliers and we are rapidly growing. Graphite Systems was formed around EPIC things: Employees, Products, Innovations, and Customers. We’re aiming to conquer monumental achievements and we know that starts with a culture and company of EPICness.
About the role:
We are seeking an experienced integration solutions leader to join our team. As the Integration Solutions leader, you will play a crucial role in bridging the gap between customers, technology, and business requirements. You will be responsible for leading a team of integration specialists and integration engineers and collaborating with various stakeholders to deliver seamless integration solutions.
What you will be doing:
- Team Leadership: Lead and manage a team of integration specialists and engineers, providing guidance, support, and mentorship to ensure successful project delivery.
- Customer Engagement: Engage with customer leadership and individual contributors, including technical IT and business stakeholders, to gather requirements, provide updates, deliver support, and address any concerns or issues.
- Requirements Gathering: Work closely with stakeholders to gather business requirements, translate them into technical specifications, and create comprehensive documentation to guide the integration process.
- Cross-Functional Collaboration: Collaborate with internal teams across the organization to understand and implement customer priorities, align integration projects with business goals, and ensure smooth communication and coordination.
- Project Management: Oversee integration projects from initiation to completion, including planning, resource allocation, monitoring progress, and managing risks and issues.
- Technical Expertise: Utilize your experience to understand complex technical systems and technologies, ensuring effective communication between technical and non-technical stakeholders.
- Quality Assurance: Ensure the quality and reliability of integration solutions by conducting thorough testing, troubleshooting issues, and implementing robust quality assurance processes.
- Process Improvement: Continuously evaluate and improve the integration process, identify inefficiencies, and implement best practices to streamline operations and enhance reliability and efficiency.
What you will need to be successful:
- Proven experience in a leadership role, with a strong track record of managing teams and delivering successful integration projects.
- Excellent communication skills, with the ability to effectively engage with customers, stakeholders, and team members at all levels of the organization.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and vice versa.
- Knowledge of business process modeling, requirements-gathering techniques, and documentation standards.
- Ability to thrive in a fast-paced environment, manage multiple priorities simultaneously, and adapt to changing business needs.
Not required, but nice to have:
- In-depth understanding of integration technologies, protocols, and standards, such as APIs, RESTful services, XML, JSON, etc.
- Experience with project management methodologies and tools, such as Agile, Scrum, JIRA, etc.
Benefits
We offer competitive compensation, stock options, a bonus plan, and a benefits package. We are a scrappy, diverse, and experienced team that enjoys working collaboratively and welcomes the knowledge, experience, and contribution each team member brings.