Customer Stories

Learn from our raving fans of the benefits of Graphite and the impact it has driven for their procurement teams.

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WHSmith: Before Graphite, Vendor Validations Were the 'Wild West'

Before Graphite, vendor onboarding at WH Smith was 100% manual and lived in email. Business owners chased W9s, banking information, restricted-sourcing documents, and vendor compliance packages from suppliers, usually getting back incomplete or incorrect forms the first time. Shared Services then had to manually run TIN checks, verify banking details, and key each new vendor into two systems — Great Plains (ERP) and Aptos (merchandising) — by hand.

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Graphite Customer Stories

WHSmith

WHSmith: Before Graphite, Vendor Validations Were the 'Wild West'

Before Graphite, vendor onboarding at WH Smith was 100% manual and lived in email. Business owners chased W9s, banking information, restricted-sourcing documents, and vendor compliance packages from suppliers, usually getting back incomplete or incorrect forms the first time. Shared Services then had to manually run TIN checks, verify banking details, and key each new vendor into two systems — Great Plains (ERP) and Aptos (merchandising) — by hand.

Columbia Sportswear

Columbia Sportswear Slashes Supplier Onboarding by 85%

Managing indirect procurement across a massive enterprise means tackling an incredibly diverse and unique array of vendor relationships. Before partnering with Graphite Connect, Columbia's supplier onboarding and data management was heavily manual, reliant on endless back-and-forth emails, and scattered across a fragmented IT landscape. Basic information lived in one system, contracts in another, and pulling it all together was a slow, exhausting effort.

Air Liquide's Challenge: A Global Vendor Master Amidst Dozens of ERPs

Air Liquide's Challenge: A Global Vendor Master Amidst Dozens of ERPs

Air Liquide's successful mergers and acquisitions strategy led to a powerful business, but an ERP architecture that created supplier data chaos.

Certainty Under Pressure: DigiCert’s Procurement Process Transformation With Graphite

Certainty Under Pressure: DigiCert’s Procurement Process Transformation With Graphite

DigiCert is a global authority in digital trust, protecting businesses with world-class PKI and identity platforms. When Silicon Valley Bank collapsed in 2023, a perfect opportunity was created for fraudsters looking to syphon funds from established vendors who needed to change bank accounts with their existing customers.

Wenger Customer Story

‘One Source of Truth’: Graphite Puts Procurement at the Center of Wenger Manufacturing

Learn how Graphite shortened Wenger’s average onboarding time from over 200 days per supplier to an average of 50 days.

Ancestry’s Digital Ambition Journey

Webinar – Ancestry’s Digital Ambition Journey

Discover how Graphite helped Ancestry.com overcome supplier data challenges to onboard vendors faster and with less friction.

International Media Company

Paramount Slices Supplier Onboarding Times by 70%

Media giant achieves remarkable efficiency gains in supplier onboarding by adopting Graphite.

Freshworks

Freshworks Slashes Supplier Onboarding Times and Boosts Efficiency

Graphite Revolutionizes Supplier Onboarding: 50% Faster Efficiency

Financial Services Customer Story

Financial services company saves 25 work weeks annually by automating supplier reviews

This financial services company and Graphite partner to automate supplier onboarding, saving hundreds of hours.

Casey’s General Stores

Casey’s Onboards Suppliers in Record Time

Casey’s accelerates supplier onboarding by 70% and saves 100 hours in data verification with Graphite.

SurveyMonkey

SurveyMonkey Accelerates Sales Cycle by 30%

By centralizing security data in Graphite, SurveyMonkey has reduced manual security reviews and increased deal velocity.

Pluralsight

Pluralsight Centralizes, Validates, and Amplifies Data

Implementing Graphite has made life easier for stakeholders at Pluralsight by validating and centralizing supplier data.

HealthEquity

HealthEquity Shrinks Supplier Onboarding Lead Time

Air Liquide needed a trus supplier master data solution to unify disparate processes and Golden Records across the globe.

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